Directions Program

Our Directions Program encompasses many elements that are offered to help community businesses and agencies create their map to providing inclusive services. Services of this program do also extend to providing information and guidance to individuals in our region as well. The program offers Awareness Training, Web Accessibility Audits, Physical Accessibility Assessments as well as information on Duty to Accommodate legislation.
The Program
Learn more about each main 'direction' below and how we may be able assist you.
![]() | Who presents the training? What is this training? Where does the training take place? When does the training take place? Why is the training being offered? How is the training delivered?
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![]() | With the enforcement of the Accessibility for Ontarians with Disabilities Act (AODA) , all facilities will be required to meet a standard of accessibility. More than just ramps at the door, accessibility encompasses many elements including counter heights, types of door handles used, grab bars and so much more. At the ILRC we are able to assist businesses determine whether their current facility meets the minimum standard of accessibility, as well as determine what areas need to be addressed to ensure accessibility. We also provide information on funding sources available to cover costs associated with building modifications to ensure accessibility. |
![]() | Recognizing that visitors to your website have unique needs and abilities in how they access technology is the first step in providing an inclusive online environment. Providing accessible Internet content to your visitors can oftentimes seem like a daunting task: one with great expense. Before you have your website rebuilt to accessible standards, why not have a conclusive audit of your existing site performed first. Many have found there is great advantages to having this report in hand prior to approaching Internet developers to redesign or upgrade a website. The detailed report will: |
![]() | The Duty To Accommodate is a legal obligation to ensure that employment opportunities, policies and practices, and ultimately programs, services and facilities are accessible and equal to all and do not discriminate. That factors such as disability, age, sex, family status, marital status, colour, record of offences, sexual orientation, race, ethnic / national origin and/or religious beliefs are not barriers or perceived barriers to access in its broadest context. The Duty To Accommodate is covered under the Human Rights Code, and all employers must comply. The ILRC proves assistance to employers in understanding their accommodation requirements. We provide information, guidance and education on the standards and provide support to employers as required. |
Contact Us:
For more information about our Directions Program and its components please contact us today
Katrina O'Neill
Accessibility Facilitator
Email:









